Frequently Asked Questions
Before contacting our office, please ensure you have read the Frequently Asked Questions (FAQs) for both the PSI Submission Documents and the PSI National Survey.
The Pride in Sport Index™ sets out a range of expectations. Many of these expectations are explained through key terminology defined below. In addition, we show you best practice examples of how to record and submit your evidence. These are words or phrases seen throughout the PSI submission document.
Push communication refers to any message that is sent from a sender to a receiver. Push is a broadcast. The sender is in control, determining who receives the communication, how they receive it, and when. Push communications are used to communicate interesting, important, or time-sensitive announcements. This is information that needs to be communicated immediately and directly. Email blasts, posters and digital billboards, push notifications (digital alerts sent from a mobile app), SMS, and voicemails are all examples of push communications. 
Pull communication refers to any information that is accessible by a recipient on his/her/their terms. Think of pull as self-service—ideally, pull communication solutions enable open and convenient access to information. Pull communication is typically informational and is not time-sensitive. It is designed to be a resource for people in a moment of interest or need. Intranet portals, websites and self-service employee apps are examples of pull communication tools.
Interactive communication is exactly as it sounds. It is an interaction or dialogue between parties. Intelligence is communicated and discussed in real-time, alleviating any confusion or misinterpretation that may come from broadcast dialogue. Stopping an employee in the hallway to chat, engaging in an email dialogue, or holding a town-hall meeting where all employees are given a voice are examples of interactive communication. Though a push or pull strategy can be easier to manage and typically requires less strain on HR resources, many employees prefer an interactive dialogue, especially when navigating difficult topics.
Diversity Days are all about celebrating or honouring LGBTIQ days of significance, and increasing awareness of the LGBTIQ community’s rich and fabulous diversity. View a list of Diversity Days here – www.prideinsport.com.au/days-of-significance/
The PSI Playbook is a quick guide to LGBTQ inclusion in sport and the Pride in Sport Index (PSI).
This guide walks you through the key areas of LGBTQ inclusion practice that Australian sport is currently aligned to, along with tips on how to get the most out of participating in the Index.
*This resources is FREE FOR PRIDE IN SPORT MEMBERS. Pride in Sport members have free access to the ‘PSI Playbook’ and other support resources in your Membership Portal. Alternatively, contact your Pride in Sport Relationship Manager or email firstname.lastname@example.org
LGBTQ Action Plan
THIS IS A MEMBER-ONLY RESOURCE.
The ‘LGBTQ Action Plan’ is a comprehensive support resource that aligns with the Pride in Sport Index submission.
It outlines clear goals and deliverables, offering a best-practice approach for enhancing strategic commitments. With customisable timelines for live item delivery and clear accountabilities for individuals/roles within the organisation, the plan enables quick progress tracking using a conditional traffic light progress format for each item. Empower your organisation to champion inclusivity and make tangible strides towards creating an affirming and accepting environment for all.
*This resources is FREE FOR PRIDE IN SPORT MEMBERS. Pride in Sport members have free access to the ‘LGBTQ Action Plan’ and other support resources in your Membership Portal. Alternatively, contact your Pride in Sport Relationship Manager or email email@example.com
Our team are on hand to help your organisation achieve your LGBTQ inclusion strategic goals, and to help you deliver best practice in this space. If you require support or have any queries when submitting your document:
MEMBERS – Please contact your dedicated Pride in Sport Relationship Manager.
NON-MEMBERS – Please send an email to – firstname.lastname@example.org